Loyalty customers are unable to create accounts through the mobile client

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Mar 25, 2025 - 08:55 EDT

Identified

We have identified the root cause of the issue. Our team is currently working on implementing a fix.
Posted Mar 18, 2025 - 14:08 EDT

Investigating

We are currently investigating this issue. In the meantime, customers can be created through the R-Series loyalty web view.
Posted Mar 17, 2025 - 13:09 EDT
This incident affected: Lightspeed Loyalty (Retail Integration).