The product sync delays between R-Series and C-Series have been resolved. Synchronization is now functioning as expected.
Posted Apr 03, 2025 - 18:21 EDT
Monitoring
The cause of the product sync delays between R-Series and C-Series has been identified. Our team is actively working on a solution, and we will share updates as soon as we have more information.
Posted Apr 03, 2025 - 17:22 EDT
Identified
We have identified the cause of the product synchronization delays between R-Series and C-Series. Our team is actively working on a fix, and we will provide further updates as we make progress.
Posted Apr 03, 2025 - 16:36 EDT
Investigating
We are currently experiencing delays in product synchronization between R-Series and C-Series. This may result in products not updating as expected. Our team is actively investigating the issue and working on a resolution. We will provide further updates as soon as more information becomes available.
Posted Apr 03, 2025 - 16:30 EDT
This incident affected: Lightspeed Retail (R-Series) (Retail POS) and Lightspeed eCom (C-Series) (Lightspeed eCom (North America & Australia)).