X-Series: On-Account payments not updating

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Sep 03, 2026 - 19:53 EDT

Update

We are aware of an issue where on-account payment information is not updating as expected.

Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
Posted Sep 03, 2026 - 11:23 EDT

Investigating

We are aware of an issue where on-account payment information is not updating as expected.

Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
Posted Sep 03, 2026 - 11:22 EDT
This incident affected: Lightspeed Retail (X-Series) (Setup).
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