Identified - We have identified an issue where Lightspeed (X-Series) retailers are reporting errors when attempting to process refunds from the registers.
We have found a work around for the error; refunds are still able to process from the Financial Services section in the back office.
Dec 08, 2025 - 16:05 EST
We have found a work around for the error; refunds are still able to process from the Financial Services section in the back office.
Dec 08, 2025 - 16:05 EST
Lightspeed Retail (X-Series)
Degraded Performance
Authentication
Operational
API
Operational
Customer Management
Operational
Gift Cards & Store Credits
Operational
Help Centre
Operational
Inventory
Operational
Payments
Operational
Products
Operational
Product pricing
Operational
Quotes
Operational
Reporting
Operational
Retail POS
Degraded Performance
Retail POS for iPadOS
Operational
Sales History
Operational
Service Orders
Operational
Setup
Operational
Stock Control
Operational
Workflows
Operational
Lightspeed Retail (R-Series)
Operational
Retail POS
Operational
Retail API
Operational
Analytics
Operational
Integrated Payments
Operational
Lightspeed Retail (S-Series)
Operational
BackOffice
Operational
Lightspeed eCom (C-Series)
Operational
Lightspeed eCom (Europe)
Operational
Lightspeed eCom (North America & Australia)
Operational
Lightspeed Restaurant (K-Series)
Operational
POS
Operational
Back Office
Operational
Back Office - Reporting
Operational
API (incl. Online Orders)
Operational
Order Anywhere
Operational
Payments
Operational
Lightspeed Payments
Operational
Lightspeed Restaurant (G-Series)
Operational
POS
Operational
Lightspeed Payments
Operational
Backoffice
Operational
API
Operational
Lightspeed Restaurant (L-Series)
Operational
Manager
Operational
POS
Operational
API (incl. Online Orders)
Operational
Lightspeed Payments
Operational
Lightspeed Restaurant (O-Series)
Operational
POS
Operational
Standard Reporting
Operational
Back Office
Operational
Purchase
Operational
Insights
Operational
API
Operational
Produce
Operational
Lightspeed Payments
Operational
Lightspeed Bump Screen by Bump It
Operational
Online Ordering
Operational
Ordering Integrations
Operational
Payment Integrations
Operational
Accounting Integrations
Operational
Support (Phone/Email/Live Chat)
Operational
Lightspeedhq.com.au (Website)
Operational
Lightspeed Golf
Operational
Tee Sheets
Operational
Marketplace
Operational
House Accounts
Operational
Business Intelligence
Operational
Mobile Apps
Operational
Partner API
Operational
Lightspeed Loyalty
Operational
Dashboard
Operational
Hospitality Integration
Operational
Retail Integration
Operational
Lightspeed Support
Operational
Phone Support
Operational
Chat Support
Operational
Email Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Lightspeed Restaurant (O-Series) - Updates & New Improvements 11.25.0 Dec 14, 2025 23:00 - Dec 15, 2025 00:00 EST
We're excited to announce another update to your POS that will bring improved efficiency and stability.
Update Time: Monday, December 15 at 15:00 AEDT
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEDT.
NEW
- Introduced a redesigned Subscription Management experience, offering a clearer and more streamlined way to update POS plans, manage add-ons, and review billing details.
IMPROVED
- Updated the Back Office subscription management layout to display more clearly on tablet and mobile devices.
- Enhanced printing reliability so temporary “printer busy” issues retry smoothly without unnecessary "reprint" labels on production dockets.
IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
Posted on Dec 09, 2025 - 01:47 EST
Update Time: Monday, December 15 at 15:00 AEDT
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEDT.
NEW
- Introduced a redesigned Subscription Management experience, offering a clearer and more streamlined way to update POS plans, manage add-ons, and review billing details.
IMPROVED
- Updated the Back Office subscription management layout to display more clearly on tablet and mobile devices.
- Enhanced printing reliability so temporary “printer busy” issues retry smoothly without unnecessary "reprint" labels on production dockets.
IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
Posted on Dec 09, 2025 - 01:47 EST